Privacy Policy

Last updated: January 2026

JCW Wellness Clinic (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients’ personal and health information. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website, patient portals, forms, and communications, including SMS text messaging.

We may collect the following types of information:

• Personal information (name, email address, phone number)
   
• Health-related information (PHI) submitted through HIPAA-compliant forms
   
• Appointment and scheduling information
   
• Communication preferences, including SMS consent
   
• Technical data (IP address, browser type, cookies)
   

We use collected information solely to:

• Schedule and manage appointments
   
• Provide medical and mental health services
   
• Communicate with patients regarding care, reminders, intake forms, and follow-ups
   
• Maintain patient accounts and records
   
• Comply with legal, regulatory, and HIPAA obligations
   

We do not use patient information for unsolicited marketing.

We do not share, sell, rent, or disclose SMS opt-in information, mobile phone numbers, or SMS consent data with any third parties or affiliates for marketing or promotional purposes.

SMS consent is collected only if you provide your mobile number and clear consent, and is used exclusively for:

• Appointment confirmations and reminders

• Intake forms and care coordination

• Healthcare-related updates and clinic communications

SMS consent data will never be shared for unrelated marketing or promotional purposes.

JCW Wellness Clinic complies with the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) is stored and transmitted securely and accessed only by authorized personnel.

By providing your mobile number and opting in, you consent to receive SMS messages from JCW Wellness Clinic.

• Message frequency may vary
   
• Message and data rates may apply
   
• Reply STOP to opt out at any time
   
• Reply HELP for assistance
   

Opting out of SMS does not affect your ability to receive care.

We do not sell or rent personal data.

Information may be shared only when necessary with:

• HIPAA-compliant service providers (e.g., EHR, scheduling platforms)
   
• Regulatory or legal authorities when required by law
   

SMS opt-in data is never shared with third parties for marketing purposes.

This website uses cookies for analytics and operational purposes only. We do not share cookies or analytics data that identifies individual users with third parties for marketing without separate consent..

We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, or disclosure.

You have the right to:

• Request access to your information
   
• Request corrections
   
• Withdraw SMS consent at any time
   
• Request information about how your data is used
   

We may update this Privacy Policy as required by law or operational changes. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or our data practices, contact us at:

JCW Wellness Clinic

📧 info@jcwmhealth.com

🌐 https://jcwmhealth.com