Terms & Conditions

Welcome to JCW Wellness Clinic. These Terms and Conditions (“Terms”) govern your use of our website (www.jcwmhealth.com) and any related services offered through our HIPAA-compliant patient portal.

By accessing or using our website or services, you agree to be bound by these Terms.

JCW Wellness Clinic provides mental health services, including psychiatric evaluations, therapy, and medication management. Information on this website is for general informational purposes only and does not constitute medical advice or create a provider–patient relationship.

You may use this site to:

• Book telehealth or in-person appointments
   
• Submit personal and health-related information via secure HIPAA-compliant forms
   
• Create and manage your patient portal account
   

You agree to provide accurate, current, and complete information when creating an account or submitting any form.

We are committed to protecting your personal health information (PHI). All data collected through our platform is stored securely in accordance with HIPAA regulations. Please refer to our [Privacy Policy] for more details on how your data is used and protected.

By booking a telehealth appointment, you acknowledge that:

• You are located in the state where our licensed provider is authorized to practice
   
• You consent to receive services via video or phone communication
   
• Telehealth may involve technical challenges beyond our control (e.g., internet outages)
   

You are responsible for maintaining the confidentiality of your login credentials. Any activity under your account will be considered authorized by you.

Although we do not process payments directly through this website, cancellation and no-show fees may apply. Please review our cancellation policy when booking your appointment or contact our office for more information.

By providing your mobile number through our website or forms, you consent to receive SMS messages from JCW Wellness Clinic regarding appointments, reminders, forms, and other clinic-related updates.

• Message and data rates may apply.
   
• Message frequency will vary depending on your activity.
   
• You may opt out at any time by replying “STOP.”
   
• For help, reply “HELP” or contact us directly.
   

 You agree not to use the website:

• To impersonate another person
   
• To transmit spam, malware, or harmful content
   
• To interfere with the website’s functionality or security

 We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of those changes.

For questions about these Terms or our services, please contact: